After-Hours Tenant Emergencies: What to Do on Weekends
A tenant report on Saturday night can range from a dripping faucet to an active flood. A written after-hours process helps residents get urgent help quickly and lets owners handle routine requests in an orderly way. By Jarrett Lau · Updated October 12, 2026 Green Ocean residents can use the emergency number provided in their…
Massachusetts Security Deposit Deductions: Rules and Checklist
A Massachusetts guide to permitted security-deposit deductions, damage documentation, condition statements, and the deadline for returning the balance.
Boston Rental Inspection Requirements and Checklist
Boston’s Rental Registration and Inspection Ordinance covers rental properties subject to the ordinance. Rental registration is generally renewed annually, while the City selects non-exempt properties for inspection at least once every five years. Short-term rentals also have separate registration rules; some properties may still be subject to the rental inspection ordinance. Check the City’s…
Top 10 Situations a Landlord Hires a Property Manager
Reading Time: 17 minutes In this article, we will answer one of the most commonly asked questions: When should a landlord hire a property manager? From our experience of working with over 500 landlords, these are the top 10 situations when a landlord decides to hire a property manager. Quick overview: Consider help when payments, tenant…
3 Brilliant Ways To Prevent Package Theft
Package theft is rampant nowadays, but that doesn’t mean you can’t prevent it from happening to you and your tenants. In this article, we will be covering three affordable ways to protect you and your tenants from having packages being stolen at your property. Tip #1 – Good lighting There shouldn’t…
Condo Landlord Insurance Facts
Every investor should have a Dwelling Fire Policy, also known as the landlord’s policy. In this article, we are going to talk about the different types of insurance for condos and the different types of transfer for every type of building as well – The Condo Landlord Insurance Facts You Should Know. Those policies…
Home Renovation: An Expert Guide
In most renovations, you’re going to hear nightmare stories of general contractors that don’t show up, the subcontractors having issues, delays with materials, every excuse under the sun. These stories result in project delays. When it comes to investment property renovations, time is the equivalent to money. Green Ocean’s Renovation Process …
Qualities of a Property Manager you Need
Your property could be one of the most expensive things you own. Stop for a moment and think about another valuable object that you have, whether it has price or sentimental value. Perhaps, it’s a person like one of your children or an item such as a piece of jewelry that’s been passed down…
How to Rent Your Property Sight Unseen: Smart Tips for Owners
In this article, we will be discussing sight unseen rentals. What does that mean? It means when an apartment gets rented by someone who hasn’t seen the apartment in person. A lot of problems can come from this because they haven’t seen the property. They’re going to base upon either pictures, videos, or 3D tours. They…
Must-Ask Questions during a Landlord Reference Check
During a landlord reference check, we usually ask a lot of questions to make sure that our tenants are screened properly. In this article, we will cover what is a landlord reference and what are the questions that we ask to successfully screen a tenant. Quick Answer: The Must-Ask Questions Did they pay rent…
Why Should you Ask for tenants’ landlord reference and work verification
One of the most common questions that we get is, “Are landlord and work verification necessary?” Back in the day, anything that we can do to pre-emptively determine if your tenants are going to be a good one or not, we’re going to do it for you. Prior planning prevents poor performance and learning how…
Green Ocean’s Property Protection Program
With so much uncertainty going on in the world today, we are trying to offer our clients and our landlords a little bit more protection. We’ve designed a Property Protection Program (PPP) that allows us to keep you updated with the maintenance cost over the course of a month or a year. With PPP,…
Should a Tenant Pay their Water Bills in Massachusetts?
Are you curious if your tenants should pay the water utilities for your property in Massachusetts? In this article, we will be covering that most commonly asked question by most landlords. Is it possible for tenants to pay water bills? In a condo association, water bills are included. However, if you do…
How to properly handle tenants who withhold rent
“Can my tenant withhold rent?” is one of the most common questions we hear from Massachusetts landlords. The short answer: sometimes, but only under specific conditions — not just because a tenant is unhappy. Here’s what landlords need to know. When a tenant can legally withhold rent in Massachusetts Under Massachusetts law (M.G.L. c. 239,…
How Does a Key Fob System Work?
In today’s article, we’re going to be covering keys. We already discussed about the master key system in a different session. So today, we will discuss key fobs. What is a Key Fob? Key fobs are the little things that can get you into a building. Instead of using actual keys,…
Lease Renewal Process – Explained
The lease renewal process in Massachusetts starts with the written lease—not a fixed statewide calendar. Owners and renters should check renewal options, notice clauses and the lease end date early enough to discuss proposed terms and complete any new agreement before the current term expires. Timing can vary by property and lease; a nine-month schedule…
Property Management Tips: How to Prepare for Emergencies
Floods, fires, and the occasional squirrel in the attic — emergencies come in every shape. Here’s the playbook we use to keep a bad situation from becoming a worse one. Advantages of having an Emergency line At Green Ocean Property Management, we have an emergency line that is not just an answering…
Why Investors Need a Public Insurance Adjuster?
Insurance losses will change people’s lives, and whether it means floods or fires, or something that is going to kick a tenant out of the properties, we make sure that we handle the process from start to finish and as quickly and as efficiently as possible. Why hire a public adjuster? Every…
How can a Property Manager help You?
As a property management company for a few hundred investment properties around greater Boston, we have had our share of losses ranging from small to massively big. These insurance losses change people’s lives, whether it is a flood or fire or something that is going to kick a tenant out of the property. We…
Different Types of Regular Keys and its Duplication Process
In our previous article, we have shared the best master key systems that allow us to have one key and codes. That makes us not worry about bad cuts or copies of old keys, but that doesn’t mean that old keys don’t still exist. Today, we will discuss key cutting machines and the keys…
What makes a property desirable?
When our clients are looking at a property, they always ask, “What are the things that make this property desirable?”. In this article, we are going to share some of the things that we think make a property desirable. #1 Convenience When tenants are picking a property, they consider how far…
Lead Paint in Massachusetts: How Deleading Affects Your Family’s Health
Back in 1978, lead, a metallic substance, was added to paint. It was added because it made paint brighter and more durable. In this article, you will understand how this material that makes our places more beautiful can also affect our health particularly the children. In Massachusetts, a Letter of Interim Control lets an…
Green Ocean’s Single and Multifamily Insurance
Insurance is one of those topics that nobody really enjoys talking about, much like going to the dentist, but it is necessary. Having a commercial single family or multi-family property is different than owning and living in it yourself. Things that you should know about Single and Multi-family Insurance Typically, single…
Rental Tips for International Students and Workers
Are you planning to rent your place to international students and workers? Below are some tips and forms needed to be able to do so. Forms needed during the application process A person who wants to study or work in the United States would need to apply to either their school…
Green Ocean’s Pet Application Process
At Great Ocean Property Management, we love pets. However, we have to make sure that if any of our landlords or properties allow animals, they go through a rigorous process. Interested to know the process? Read on! Submission of Forms The tenants typically submit an application online containing information about their…
How to Maximize the Potential of your Property through Renovations?
Let’s maximize the potential of your property! Read on to get some tips from Green Ocean Property Management! With every dollar that you put into your property, you want to make sure that you get a return on your investment. We can help you do that. Property Assessment We can help…
5 Reasons Why Early Renewal and Property Marketing Are A Must
One of the most important aspects of owning investment properties is the lease renewal process and property marketing. To do this, you have to start early. The renewal and marketing process has many steps, all of which should be carefully considered and done correctly. When facilitating the lease renewal and marketing process, we…
Top 5 Financial Red Flags when reviewing Tenant Applications
As property managers, we need to make sure that our clients have responsible tenants. That is why we have listed our Top 5 Red Flags when reviewing potential tenant applications so that landlords can have immediate signs to turn down an applicant but if you see multiple red flags be warned! We have seen too…
Is Room Rental a Good Idea?
With many landlords still facing vacancy, they’re continuing to drop prices, pay fees, but then they don’t know what to do afterwards. Let me explain what a room rental is. Instead of having your entire apartment rented out, whether it’s a two or three-bedroom apartment rent it out to an entire group. What…
Why A Management Fee Is An Investment Not An Expense
For this week’s property manager message, I have a special one today as this is a 9/1 turnover. This means that there are thousands of units across greater of Boston turning over. There are lots of tenants moving out with new tenants moving in, which means cleaning, as well as some repairs, as well…
Obligo and No-Security-Deposit Options: What to Confirm
A no-security-deposit option is not available automatically to every renter. Availability depends on the rental property, the owner’s participation, the applicant’s eligibility and the written terms offered. Ask GOPM’s leasing team to confirm the options for the specific listing before budgeting for move-in. No cash deposit does not mean no fees or no financial responsibility.…
Tenant Screening Questions to Avoid
Massachusetts tenant screening questions should focus on an applicant’s ability to meet lawful rental obligations. Use written, relevant criteria for every applicant, accept lawful income and rental assistance, and provide reasonable accommodations. Avoid questions or decisions based on protected characteristics. A consistent process still needs legally required adjustments. This guide explains questions to avoid and…




