How We Take Care of Clients and their Properties

Reading Time: 2 minutes

  We manage hundreds of properties, but we have been on it for decades so you can trust that we know what we are doing. In this video, our CEO Jarrett Lau cites how we assign and train our property managers to take care of our clients and their properties so they can be confident…

How We Take Care of Clients and Their Properties

 

We manage hundreds of properties, but we have been on it for decades so you can trust that we know what we are doing. In this video, our CEO Jarrett Lau cites how we assign and train our property managers to take care of our clients and their properties so they can be confident in the quality of service we provide.

 

 

#1 We plan the property-to-manager ratio.

First and foremost, we limit the number of properties each property manager takes. We do not keep on piling on more. What that takes is proper planning. I always believe prior planning prevents poor performance.

 

As we see an increase in the number of properties each property manager is taking or getting close to the limit of 60 properties, we start looking for a new property manager. We do this in advance as we need time to onramp that new property manager.

 

#2 We take the on-ramping seriously.

Speaking of on-ramping, we train new property managers and help them familiarize our system. We disperse some of our books from each property manager to the new one. It allows us to have more capacity per property manager. We also have an on-ramping specialist to make sure that the property is taken care of from the beginning. That relationship is really important for us. 

 

#3 We ensure our property manager knows everything about your property.

Your property manager should know your property like the back of their hand. So we make them study it, through records such as spreadsheets and other documents on it. We will even quiz them to test their knowledge of your property. It is one of the key things to ensure that we have good quality service for our landlords and tenants.

 

Our commitment

If you or anyone else you know is looking for a proactive property manager who knows how to take care of clients and their properties, please think of Green Ocean Property Management: where you get more than a property manager, you get peace of mind.

Green Ocean Property Management Your Partner for Unexpected Property Accidents

Green Ocean Property Management: Your Partner for Unexpected Property Accident

Posted in , ,

  At Green Ocean Property Management, we understand that unexpected incidents can occur anytime, wreaking havoc on your property and overwhelming you. In this blog, we want to share an incident at one of our properties, highlighting our commitment to providing proactive and reliable property management services. Read on to discover how our team swiftly…

Security Deposits Legalities and Best Practices for Handling Tenant Deposits

Security Deposits: Legalities and Best Practices for Handling Tenant Deposits

Posted in ,

Security deposits are a crucial part of the rental landscape, providing financial protection for both landlords and tenants. However, navigating the legalities and best practices surrounding security deposits can sometimes lead to misunderstandings. This article explores the legal framework, best practices for landlords and tenants, and how clear communication and documentation can ensure a smooth…

Boost Your ROI: Top Strategies for Boston Property Management

Boost Your ROI: Top Strategies for Boston Property Management

Posted in , ,

Are you a property owner in Boston looking to maximize your return on investment? You’re in the right place! In today’s blog, we’ll discuss how to boost your ROI with top strategies for Boston Property Management. These are strategies that professional companies swear by!   Strategy 1: Expert Tenant Screening   Attracting and retaining quality…

Experience exceptional management and elevate your property with us

NARPMGreater Boston Real Estate BoardCommunty Association InstitteEqual HousingBest Property Managers Boston

Stay updated with market trends and changes

Expert knowledge and advice to help make your life as a property owner easier.